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Cannot start Perforce Insights

install configuration

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#1 Brian Jones

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Posted 11 February 2014 - 08:04 PM

I am trying to install Perforce Insights and i cannot get it to start up properly. I get the following error in the tomcat log files.

SEVERE: Error processing TLD files for context path /insights
java.lang.IllegalArgumentException: URI "file:./" is not hierarchical



anyone have any ideas??

Thanks,
-Brian Jones

#2 P4Lester

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Posted 12 February 2014 - 01:01 AM

Hi Brian,

Have you seen this KB article?

http://answers.perfo...lling-Insights/

I'd suggest that you email support@perforce.com if you are stuck.

-les

I work for Perforce.
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#3 Brian Jones

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Posted 12 February 2014 - 04:21 AM

View PostP4Lester, on 12 February 2014 - 01:01 AM, said:

Hi Brian,

Have you seen this KB article?

http://answers.perfo...lling-Insights/

I'd suggest that you email support@perforce.com if you are stuck.

-les

Ya i followed those steps pretty closely, i think the guide that i found in the insights documentation area is the same thing. everything installed and checks out fine, just when i try to start it up i get those errors.
I have contacted support, but wasnt sure if anyone else ran into this or not.

#4 Brian Jones

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Posted 26 February 2014 - 03:58 PM

Just wanted to say that I worked this out with Support. For some reason the Oracle JDK is not supported. I had to uninstall the Oracle 1.7 JDK and install OpenJDK 1.7. Once I did that and restarted Tomcat it came up.





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