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p4v / p4 hangs without any message


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#1 jlim

jlim

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Posted 07 March 2017 - 07:50 PM

One of my new perforce user is having an issue where the client just hangs on login screen when he clicks OK.  We've tried running p4 from command line and it also have the same behavior.  Command hangs and returns nothing.  Anyone have any info on how to troubleshoot this issue?

#2 p4rfong

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Posted 09 March 2017 - 07:13 PM

Run "p4 lockstat" and "p4 lockstat -C" to see if the Perforce database is being used by another process, and if so clues will be seen in "p4 monitor show -ael".  If "p4 lockstat" and "p4 lockstat -C" have no tables locked, then the Perforce database is not the slowdown; it is waiting for work.  If so, try p4 from the command line on the same machine as the Perforce server to bypass the network.




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