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Comments Getting Lost


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#1 NathanPowell



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Posted 04 December 2019 - 04:33 PM


I'm using Swarm (2018.1) and have multiple reports of 'comments getting lost'. I think I've tracked it down to users who are hitting the 'reply' button to comments made on a specific line of code.

Using the REST API I've seen that the comments are on the server, but not shown in the web view (tested with Google Chrome, MS Edge, MS Internet Explorer). Below are the comment IDs which I can see and which are 'lost'.

Shown in web:

"id": 216608
"id": 216609
"id": 216612
"id": 218628

Lost comments:

"id": 216787
"id": 216788
"id": 216795
"id": 216796
"id": 216797

Any help would be appreciated, thanks,
Nathan Powell

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