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Comments getting 'lost'

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#1 NathanPowell

NathanPowell

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Posted 04 December 2019 - 04:50 PM

Hello,

I've using Swarm (2018.1) and I have multiple reports of 'lost' comments.

Using the REST API I can see the comments, but they do not show in the website. I've attached the API response and a snippet of the web view.

Shown comments:
  • "id": 216608
  • "id": 216609
  • "id": 218628
  • "id": 216612
'Lost' comments:
  • "id": 216787
  • "id": 216788
  • "id": 216795
  • "id": 216796
  • "id": 216797
Any help would be appreciated, cheers,

Nathan Powell

Attached Thumbnails

  • 1685177-webview.PNG

Attached Files



#2 P4Dale

P4Dale

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Posted 05 December 2019 - 03:42 PM

Hello Nathan,

Please open a ticket with Support@perforce.com providing the full p4 info and swarm version and say you would like your details attached to job id "job095670" which cover this.  Include a link to this topic or include the text in the email to help the engineer that picks the case up.

We are looking into this issue and possible solutions.

Regards,

Dale.
Swarm Dev.



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