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Comments getting 'lost'


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#1 NathanPowell



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Posted 04 December 2019 - 04:50 PM


I've using Swarm (2018.1) and I have multiple reports of 'lost' comments.

Using the REST API I can see the comments, but they do not show in the website. I've attached the API response and a snippet of the web view.

Shown comments:
  • "id": 216608
  • "id": 216609
  • "id": 218628
  • "id": 216612
'Lost' comments:
  • "id": 216787
  • "id": 216788
  • "id": 216795
  • "id": 216796
  • "id": 216797
Any help would be appreciated, cheers,

Nathan Powell

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  • 1685177-webview.PNG

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#2 P4Dale


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Posted 05 December 2019 - 03:42 PM

Hello Nathan,

Please open a ticket with Support@perforce.com providing the full p4 info and swarm version and say you would like your details attached to job id "job095670" which cover this.  Include a link to this topic or include the text in the email to help the engineer that picks the case up.

We are looking into this issue and possible solutions.


Swarm Dev.

#3 Emy.D



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Posted 16 March 2020 - 03:48 PM

Did you get an answer/found a solution? We also have this problem. Thanks!

#4 Domenic


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Posted 18 March 2020 - 11:21 PM

View PostEmy.D, on 16 March 2020 - 03:48 PM, said:

Did you get an answer/found a solution? We also have this problem. Thanks!

We had reports in 2019.1 where emails would be sent but the comments weren't visible in the review or on the Comments tab. However, if the user went to the History tab they could see the comments..

We updated to 2019.3/1914134 last month and haven't received any new reports. The release notes at https://www.perforce...rm_relnotes.txt called this out:
#1893621 (Bug #95670)
Fix problem with comments not being displayed in reviews even though
they were displayed in the project activity.

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