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P4Jen

Member Since 11 Apr 2014
Offline Last Active Apr 16 2019 12:32 PM
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Posts I've Made

In Topic: Cannot create the Personal Server

28 February 2019 - 06:13 PM

Hi Michael,

Thanks for giving that a try.

I would like to verify what codepage is being used, so send the output of:
  chcp

I have had a look through our bug tracking system, and so far haven't found anything that exactly matches your issue.

I also saw that you created another thread linked to this one.

Please use this thread when replying, as it's easier if the information is all in one place.

Best,
Jen.

In Topic: Cannot create the Personal Server

25 February 2019 - 06:06 PM

Hi,

I would like to rule out an issue with P4V, so please try creating a DVCS server on the command-line, using the command:
  p4 init -xi

This will create a server with unicode support, under the directory location you are at when you run the
command.

Also let us know which version of P4D is on the machine where you are trying to create this personal server.

You can find this out by running:
  p4d -V

from the command prompt.

If you have a valid support contract, you may wish to contact technical support for assistance.

Best,
Jen.



In Topic: New Perforce Ubuntu server won't start

05 February 2019 - 04:36 PM

Hi,
The error you are seeing indicates that the address and port you are trying to use to start the server are being used by something eels.

The fact that you are able to run 'p4 info' indicates that you already have an instance of P4D running on 0.0.0.0:1666.

To stop this instance run:
  p4 -p localhost:1666 -u super admin stop

To get more information about your Perforce (Helix) environment, you can run:
  p4 set

You may also wish to contact our sales team to discuss setting up a free 30 day evaluation of the Helix (Perforce) server.

This will give you access to technical support, who can help get you up and running with the product.

Hope this helps,
Jen!

In Topic: Ran out of space and can't log into workspace!

22 January 2019 - 04:08 PM

Hi,

From your post I assume that you have run out of disk space on the Helix Server.

P4V itself does not store multiple revisions of the file, but if you have a personal server (DVCS) this
will store multiple revisions of files on your computer.

It will also need to create temporary files.

It sounds like the '/tmp' directory may be full.

If this is the case then you will have to either remove some data for it, or put '/tmp' on a larger volume.

You can use the command 'df -h' to check how much space is left on the disk, or use the 'Disk Utility' Mac
application.

Also, this KB article provides some suggestions for what you can do if you run out of space:
  https://community.pe...s/article/15322

Hope this helps,
Jen.

In Topic: P4Python undefined symbol SSL_library_init

07 January 2019 - 04:49 PM

Hi,

Thanks for bringing this to our attention.

I have tested here with Ubuntu 18.04 and have reproduced the behaviour you describe.

I have also had a look through the latest P4Python release notes, and do not see any mention of
Ubuntu 18.04 not being a supported Linux flavour.

I will check to see if we have an existing report of this issue.

If we do I will add details of your post to it.

If not I will log one and add details of the post to it.

Thanks again,
Jen!